Driver stole my food, UE is no help.
I ordered Uber Eats for the first time in a while, after having a bad experience with DD as a driver just sat in the neighborhood near my house for an hour trying to get me to cancel. I thought I was escaping all of that by going to UE, and yet this happens. My first dasher stole my food before reassigning the order, and then subsequently 3 other dashers cancel. without communicating with me despite calling and texting all of them. I finally called the restaurant personally and the kind woman on the phone confirmed that I had my order stolen by the first dasher and they no longer have it.
I then reached out to Uber Eats support, who fist contacted me to an AI that I had to cuss out before it finally connected me to a real person. I was so mad all of my grammar and spelling was wrong lol😭