Bambino came back from Breville repair with the SAME problem, has anyone dealt with this? [Breville Bambino Plus]
My machine is 7 months old and last week the notification came on for the first cleaning cycle. After the cleaning cycle, my shots were off so I called the customer service line. She said my machine was stuck in the cleaning cycle mode. We tried running the cleaning cycle again and resetting it. It didn’t work so she had me mail it in. I received a notification days later that my machine was repaired and coming back home. No information was provided what was repaired but the email stated my machine was repaired. I am so disappointed because the machine is not repaired. The shots are so fast.
Before the issue, I was getting the first espresso out around 8 seconds, and 36g out around 30 seconds. It was beautiful. Now the first espresso comes out at 8 seconds but it’s so fast and I’m getting around 55g at 20 seconds. I even tried grinding finer but I’m using the same beans and everything.
Has anyone had a Bambino come back from Breville warranty service without the original issue being fixed? Were you able to get Breville to replace the machine instead of sending the same machine in for another repair? At this point, I really want a replacement rather than sending it back in again since I already can’t trust them.