'Unable to share right now' when using COPY LINK in SharePoint and OneDrive
Yesterday staff started to report an issue when they use COPY LINK - they get the following error:
>Unable to share right now
We're unable to complete this task. If this happens again, copy the technical details and contact support.
>Technical details
The sharing operation filed due to an unexpected failure condition.
The weird part is just how random it is.
The error is rather inconsistent - happening in OneDrive and across both classic and modern sites, happening to files, pages, and list items...but not all of them.
I can use COPY LINK on a .pdf file just fine, then do it again on a .pdf file right below it and get the error.
No Service Health notices or anything.
We've put in a ticket with MS, but thought I'd hit up the community to see if anyone else is experiencing the issue and/or has experienced the issue.
Thanks in advance!!
UPDATE 10/01/26 12:36PM PST: I think I found a pattern. In Manage access, the files where Copy link works already have a link under the Links tab. The ones that fail have no links at all. So it looks like reusing an existing link works but creating a new one fails.
UPDATE 10/01/26 1:17PM PST: We are GCC license