WIX Auto-Renewal Help!
Wix recently charged an unauthorized auto-renewal to my account. I have raised this with Wix and with my bank whose card the purchase was made on. Just got off the phone with a Wix customer care agent who said they have raised the claim with their team who will let me know in a few days whether the refund has been approved.
I saw on Reddit that you can get around their refund policy by changing to a cheaper plan, accepting the refunded difference and then cancelling the cheaper plan immediately. Because it is technically a new plan, you should be refunded as per the 14-day refund policy on new plans.
Reading through a few posts about this, I am anxious about whether my initial refund on the auto-renewal plan will be approved. Should I wait for Wix to get back to me about the auto-renewal refund, or is the change and cancel method a more reliable way to get your money back?
All help appreciated!