r/WIX

I've had a WIX site for about 5 years now, but had it shut down for the past two years. The first three years went fine, receiving orders and getting payouts. Went to boot it back up today and now they are requiring that I upload a photo of my Social Security Card (as well as photos of Driver's License and bank statements) to verify identity before allowing payouts. I never had to do this previously and it feels a bit sketchy. Is everyone doing this? I am reluctant to do it. WIX's customer service person, which apparently was a "real person" but just felt like an AI bot with a 7th grader's grammar and punctuation, insisted there were no workarounds and that it was required. I don't feel good about it and considering other options. Any input is appreciated.

Hey folks my several-years-old site was operating with 7 forms with no issues. Yesterday my bill was paid. Suddenly out of nowhere, I get an email: "Your Wix Forms usage exceeds your current plan limits."

I log in and realize they've dropped my plan's allocation down to only 4. I spent hours on the phone with billing, and they essentially told me to either delete my forms or pay them more per month for the exact same thing.

I paid a lot of money for someone to build this site for me and I'm extremely bent about this.

Any suggestions on how to handle it with this awful company OR how to salvage my site and migrate it somewhere better? My domains are over at Namecheap.

Thanks in advance!

I've been using Wix for a small business site, but lately i've been finding the editor a bit slow and clunky.

The site itself is pretty simple a few pages, contact forms and some basic lead capture. I don't really need all the extra features.

For those still using Wix what you like about it and are there any setting or tips that make the editor easier to work with?

Hey everyone, I’m trying to understand how local development works with Wix Studio.

Can I build/code my Wix Studio website using VS Code, use Git/GitHub to manage and push my code, and have those changes reflected on my Wix website?

I also want to know how this works with the Wix Studio editor. For example, can I still use the normal drag-and-drop editor to:

Change images

Edit text

Move sections/elements

Change layouts and styles

Add/remove content

while keeping the custom code managed through VS Code/Git?

Basically, I’m looking for a workflow similar to Shopify + VS Code, where I can code locally but still use the visual editor/CMS for content and design changes.

What is the best way to set this up in Wix Studio?

We moved our domain off Wix. It was removed from our account, and its DNS now lives in Cloudflare with a redirect to our main site. For over a week, every request has been answered by Wix with a 404, and our redirect never runs.

Support first told us to delete a Wix A record from our DNS. There isn't one. Then they said there were "more pages" of records. There aren't. Now they say the problem is on Cloudflare's side.

So we ran a controlled test. We added a brand-new subdomain to the same zone, with the same settings and the same redirect rule:

• new subdomain → redirects correctly, no Wix involved
• <our domain> and www → 404 generated by Wix (responses carry Wix's own request IDs)

Same zone, same config. The only difference is that Wix used to host those two hostnames. Cloudflare support also reviewed our zone and found nothing pointing to Wix. It looks like a stale hostname mapping in Wix's infrastructure that only their engineers can remove.

Ticket 051700274. Has anyone run into this? Or can someone from Wix escalate it?

This is my third day of using WIX, so this might be really simple.

I have asked it to provide me with a table, because the individual element placements were too messy, now I want the table aligned to the picture, so that both are the same height. I have just completed this, it has taken nearly 90 minutes. That's on section on one page. Anyone know a quicker way. It won't give me handles for the table, so I can't do it myself.

I'm done being polite, so here's what happened.

I bought my domain from Wix and built my project on it. I got real clients. The moment they started using it, Wix banned my account. The domain was inside that account, so my whole platform went dark. No site, no email, nothing.

I wrote to support. Every time I did what they asked, they came back 24 hours later with a new requirement:

• Day 1: they replied, asked for my ID. I sent it.
• Day 2: now they want my bank details. I sent them.
• Day 3: now they want a bank statement. I sent it.
• Day 4: "one last step", the last four digits of my bank card. I sent that too.
• Day 5: nothing. No reply, no decision, no reason for the ban. The site is still down.

Four rounds of "one more thing" and every time I complied. At this point I don't believe they're verifying anything. I think they're stalling, and meanwhile my clients are leaving and I'm losing money every single day.

They have my ID, my bank info and my money, and they won't tell me why I was banned or give my domain back.

Has anyone been through this with Wix? What actually got you unstuck?

1. Can I transfer the domain out while the account is blocked?
2. Is there anyone at Wix above the support inbox who can make a decision?
3. Does an ICANN complaint against the registrar get a response?

Any advice is welcome. And if you're thinking of buying a domain from Wix, think twice.

I didn't mind paying a bit of a premium for easy domain handling, but the price bump seems a little too much. Is it possible to move the domain to another registrar with 0 downtime and 0 knowledge? I have no knowledge of domain management; the documentation is somewhat confusing. What is your experience? Can it be done without downtime? Is it manageable for someone with 0 knowledge? Or should I pay someone to help me? Any mistakes I should learn from? Any advice will be appreciated!!

https://preview.redd.it/7tsud04n3cth1.png?width=737&format=png&auto=webp&s=a076828ee4e45ccea748395bfb4b5c7b28182922