u/nategr3at

Okay so this is weird. We just got a new Mickey tonie literally yesterday and it was working initially. Today we put it on the Toniebox and it didn't play. Tried resetting the box, updating the app, deleting the Tonie etc. Nothing worked. We tried other Tonies and that's when we realized there were a few others that didn't work either.

After some more troubleshooting and just trying random things, we noticed that those ones that weren't playing DID play as long as they were laying on their side. When they were upright and connected to the magnet they didn't play or register. Only when laying on their side.

Some of them (most of them even) work normally. But even the one we just purchased yesterday seems to have this issue.

Any ideas? 🤔