u/ncdlloyd

I tracked my Cowork usage for the week or so between the GA announcement and consumption billing taking effect. Here’s a summary of what I did and the associated costs:

🟢 Light Tasks (100–300 credits)

Anonymise ticket data (Run 1) 🎫

• Prompt: Anonymise two ticket extracts.
• Sources: 2 x Excel files
• Outputs: 2 x Excel files
• Credits: 38.3 | PAYG Cost: £0.381

Anonymise ticket data (Run 2) 🎫 Prompt: Anonymise two ticket extracts (repeat exercise).

• Sources: 2 x Excel files
• Outputs: 2 x Excel files
• Credits: 36.8 | PAYG Cost: £0.371

Create Web App – Follow-up refinement 🌐 Prompt: Build a self-contained, company branded HTML landing page ("Modern Work Resources") linking to five hosted assets, designed so links can be edited directly in a simple list at the top of the file (no Cowork credits needed for future updates). Applied company brand skill and natural-voice skill.

• Outputs: Single static HTML file for Azure static site hosting
• Credits: 142.4 | PAYG Cost: £1.421 🟡 Medium Tasks (400–700 credits)

**Create SOW – Federated Identity Pilot (Customer A – Media group) **📄 Prompt: Build a Statement of Work for a federated identity migration pilot. Context included a problem summary, recommended federated identity approach, details of the acquired US business (Google Workspace estate: Sheets, Docs/Slides, Zapier, Voice, Meet, Streak), and a ROM previously produced. Used /mwpresales and /natural-voice skills against the MW SOW template.

• Sources: 1 x Excel, 2 x Word
• Credits: 513 | PAYG Cost: £5.131
• Create SOW – Cloud Kerberos Trust

**(Customer B – Managed Services) **📄 Prompt: Plan and produce a SOW for enabling Windows Hello for Business Cloud Kerberos Trust so users can log in with PIN and still have mapped drives connect (issue arose after some servers moved to Azure). Used /mwpresales and /natural-voice skills, referencing Microsoft Learn documentation.

• Sources: 1 x Word
• Credits: 651 | PAYG Cost: £6.511

🔴 Heavy Tasks (>700 credits)

Refine Pricing Calculator – M365 Support Service 💷 Prompt: Review prior session notes (v0.8 calculator), the refined v3 model, the data sheet, and SED for the new M365 Support Service. Used /product-manager skill to plan refinement to v0.9.

• Sources: 2 x Markdown, 1 x Excel, 2 x Word
• Credits: 725.2 | PAYG Cost: £7.251

**Create Web App – COP Onboarding Portal (initial build) **🌐 Prompt: Create an onboarding webpage/app for the Cloud Optimisation Platform, allowing customers to choose M365, Azure, or both. Referenced onboarding guides and data sheet; modelled on an existing onboarding HTML example. Used the /natural-voice skill.

• Sources: 3 x PDF, 1 x HTML
• Credits: 798.1 | PAYG Cost: £7.98 Note (your comment): "511 initial build, 798.1 once refined, did include a failed task that I had to stop."1 Create Web Page – M365 Support Services promo page 🌐 Prompt: Build a customer-facing webpage promoting the new M365 Support Services using company branding (with the top-right banner notch removed) and the natural-voice skill. Referenced presentation, data sheet, and SED.
• Sources: 1 x PowerPoint, 2 x Word
• Credits: 977.5 | PAYG Cost: £9.78 Note (your comment): "Plus a lot of back and forth including tech discussion that could have happened in a separate chat."1

Ticket Analysis – M365 Support Service pricing model 📊 Prompt: Analyse ticket data from five anonymised customers (varying user sizes from sub-50 to 2000 users; mix of full service and escalation only) to understand how much work relates to tenant maintenance vs user support/changes, and whether tenant size correlates with monthly maintenance effort. Interview-style engagement using /mwpresales and /product-manager skills.

• Sources: 5 x Excel, 2 x Word, 1 x Markdown
• Outputs: 1 x Excel, 1 x Markdown, 1 x HTML
• Credits: 1,840.5 | PAYG Cost: £18.41

Is anyone seeing this in their tenant when going to configure the new Cost management option in the admin centre? I'm not sure if it's because the tenant is linked to a CSP, if that is the case I can't find any info on how a CSP should configure things for their customers.

https://preview.redd.it/cz91w94p0t8h1.png?width=808&format=png&auto=webp&s=c30f2f22838e7bf6c4bdd65d709638924190fff4

The Microsoft go to market information for partners for Cowork is focused on the switch to consumption billing as expected. Neither it, or any other material I've seen around the change talk about the ability to use Consumption Packs to cover the use of credits, they only talk about PAYG and pre-pay (P3). I wonder if this signals the end of Consumption Packs.

Another peculiar aspect of the Cowork launch content is the narrative that agents are usage-based, ie consumption based. There's no mention of the use of agents being bundled in a Copilot Premium license, which has been a long-running benefit of having a license. Has anyone else noticed this?

I accidentally discovered today that two thirds of my personal Cowork skills had been deleted. I found them in the Recycle Bin, deleted four hours previously with me down as the person that deleted them.

I recently set Git up on my laptop because I wanted a version controlled record of my skills. When I asked Cowork what had happened to my skills it wasn’t sure, but it noted that having Git running in a OneDrive sync’s folder can cause issues. I’ve just gone to Copilot on my phone and seen that Cowork has disappeared…

Has anyone else experienced this? Do I need a process that copies my skills to a non-OneDrive folder before synchronising with Git?

I’ve watched various videos recently on people creating “brains” or “agentic OS” with Claude Cowork or Code. They tend to revolve around having CLAUDE.md files in a working directory that reference various skills, including one for memory. They often also use Obsidian to track all the skills in a folder structure.

Has anyone done this with Claude? Any thoughts on how to achieve it with Copilot Cowork?