u/necroneechan

▲ 2 r/paypal

I got a refund from being overcharged and now my account is in the red.

I spent $10 on a battle pass a few days ago, paying with my debit bank account through paypal. But then I checked my bank account and I noticed the $10 payment followed with a 60$ payment. The latter had most of the info identical, but wasn't a recorded transaction in my paypal account. So I asked a refund to my bank and got the money back (As well getting a mail that the transaction didn't go through), but now my paypal decided to go to the negative number and is telling me I owe $60. This transaction is also not shown in my paypal account, only the $10 payment.

I tried to contact but they aren't helping or are sending me to a bot. Should I wait a few days and see it solves itself? Or is there a way to contect someone directly so I don't have to pay the $60 or else have my accout shut down?

Edit update: Okay so seems it was from buying a game through Nintendo eshop a few days early. There was a purchase error and didn't go through the first time, but it seems like they still decided to charge me twice?

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u/necroneechan — 13 hours ago