r/paypal

I had someone I know make a payment to me with "Payment to Friends and Family". It was a payment to settle his part of a common bill we had (weekend trip with friends). Afterwards, this "friend" got mad at the rest of the group of friends (won't mention the reason).

Apparently he had made the PayPal payment with his Credit Card, and he claimed the amount back from his CC company, claiming it was a payment for goods he bought and he never received the goods! So the CC company opened a claim with PayPal, and PayPal just took the money from my PayPal account!

What the hell is this? PayPal just took a few hundreds of euro's from my account just like that! Just because someone who is mad, files a false claim at his CC company to claim a payment back that was made as "Payment to Friends and Family".

This makes PayPal COMPLETELY unreliable! I will never accept payments through PayPal anymore and will only pay through PayPal. Unbelievable!

Hi guys, I'm a new user of PayPal. I just wanna ask if i will face problems if I don't link my bank( but I linked my debit card)

I set up PP to buy something, the seller only accepts PP and a couple other methods I didn't have. So, I set it up and it seemed to be good to go. Added my debit card.

Person gave me their user name to send payment. Tried to send it, and it said there was a "problem, try again". So I did. Repeat a few times. I have internet deadzones in my house, so I was moving around trying to send multiple times.

Checked to make sure my card was correct, and everything. Tried again. Still didn't work. So, the person tried requesting the payment instead. I got the notification, and it still didn't let me send it.

I decided to try and add money myself to my PP account and pay that way. But the "add money" option was not even there, and no way to do that.

Tried to log into my PP account on my tablet just to see if the app was different. And now my account is locked because "someone created an account with the same name". Wtf. I've literally had PP for like five minutes.

Feeling a little freaked out, I checked my bank account and there's 10 pending payments for the amount I was trying to send. But they're not showing up on the PP account activity??

So I'm assuming these payments are going to go through tomorrow morning, being Monday. Should I just go straight to my bank? Dispute through PP? Even if the seller tried to give money back, my account is locked .... so now idk what to do.

On May 29th I paid a seller for some concert tickets with goods and services. This was after doing the usual asking for proof of the tickets which he sent me a screen recording going from our chat to Ticketmaster and clicking transfer on the tickets and being able to fill out my info (seems to be a fake version of Ticketmaster) after I paid he asked me to send him a “proof of purchase” as request by PayPal. That’s when I knew it was a scam and instantly got in a chat with PayPal support where they created the dispute for me. I uploaded basically the whole chat. In those screenshots it shows the seller telling me to request for a refund, hope I get a refund, and apologize for it not working out and the deal failing. So now to wait for PayPal to close the case. Well a few days before June 18th the original resolution date he uploads “tracking” info for digital tickets. Then on June 18th he unblocks me, apologies for what happened and tells me he can transfer me the tickets through apple wallet (more proof he never sent tickets) once I tell him that’s not how ticket transfers work he blocks me again and I go to PayPal’s chat and show them that screenshot because by then the resolution date got pushed back to July 8th. A few days go by and I go through the chat again and am told to call the dispute center which I do. I am put on a hold while they review the case and am told that I won my case 100% (asked them exactly that if I 100% already won my case) and that it’ll take 5 days to close the case. So I wait those 5 days and on July 3rd when nothing happens I go to the chat again and am given this
“This is the response from the seller: The buyer isn't going by the rules of buying tickets he was just in a hurry to report paypal and dispute after payment when we were not able to access the payments nor get him the tickets he is just too forward about About tickets if he definitely wants refund not here and not like that Tickets payments are not refunded like that "Please ensure you comply with our policies going forward.
These rules are in place to keep the process fair, secure, and smooth for everyone. Continued failure to follow them may result in restrictions or no refund in payment" He knows this very much I don't agree with the buyer”. Once again having him admit to PayPal directly that he didn’t send the tickets and now I wake up July 5th to being told my case got extended to July 14th. I genuinely don’t know what to do or why this is happening. I’ve never had issue with PayPal’s dispute system taking longer than 2 weeks for a refund and I know if I go through my bank it’ll reset everything and I just don’t want the scammer to get away with this.

Worst customer service experience ever. DO NOT USE PAYPAL CLICKTHROUGH WHEN PURCHASING ONLINE. Bought something for $45 on what turned out to be a fake website cloning the St. Vincent de Paul charity logo. Made the fatal mistake of using the Paypal clickthrough (which is how Paypal actually makes their money); payment "confirmation" showed up right away as 10,000 yen ($700+).

I immediately contacted the Paypal "customer service" bot and was told the payment would be stopped. A few minutes later the payment went through. Over the next days and weeks I filed a half-dozen Paypal dispute cases. They were all immediately denied.

Each time I spoke to an agent they agreed that it was an obvious scam that they would escalate to a "supervisor" or the "back room" (probably AI). I submitted more and more photos of every interaction including every email exchange, including that my order shipped before I ordered it and was delivered somewhere in Michigan (I live in Illinois). Of course no item ever arrived.

Sent images of online comments from people who said this site cloned their listings from places like Mercari with their exact copy and images. Deny, deny, deny. Warnings about my complaint time window closing. I sent proof that my credit card gave me a chargeback for the overage beyond the portion of the charge that wiped out my Paypal balance. Because it was obviously a scam. Deny, deny, deny. The last case I filed they never even notified me of denial. To make me go away. On my last call to Paypal I demanded to speak to someone higher-up who could address my issue. I was told no one was available and that I would get a callback later that day. Which of course never happened. To make me go away. THIS IS THEIR BUSINESS MODEL. AFTER THEY HAD RECENTLY HIRED A NEW CEO TO STOP THEM FROM BLEEDING $$.

Someone hacked into my PayPal account and I think it’s an inside job. I have (had about 3/4 of a Bitcoin and about 3.5 Ethereum. Somehow PayPal allowed unauthorized withdrawals which drained my account. When I call and complained they did agree to freeze my account. However, every time I contacted them subsequently, while on the phone with one of their representatives, the moment we start discussing my account, additional withdrawals take place. YES I AM NOT KIDDING. WHILE ON THE ON THE PHONE WITH A PAYPAL REP, WITHDRAWALS TAKE PLACE. HAS TO BE AN INSIDE SCREW JOB.

Has anyone else had this? CAN ANYONE HELP ME?

I'm aware of how much Paypal takes when you transfer money to people, but how about when I'm buying something online? Does it still take a cut? Sorry if this mught be a dumb question, will appreciate any info on this.

Over six months ago, a deposit of $2k USD was made into my account. The sender used my name. I immediately reported it to PayPal. Since then, no one has contacted me or requested a refund. Should I transfer the funds out of PayPal?

Are there any fees for this?

I very vividly remember that I linked my cards to my account but when I checked, it was gone, I only noticed after I got an error message like the following:

“We weren't able to add this card. Check all the details are correct and try again or try a different card.”

“Your card was declined. Let's try a different card.

Like, why do I have to verify my ID to send crypto???

I use PayPal pay in 4 on eBay to split larger transactions up. Never been declined approval ever and I keep the balance very low and normally pay all off early.

Bought something on eBay from a seller in Canada (I'm in the US) and transaction was in Canadian dollars. I choose Pay in 4 and entered all my info and it came back with "Your transaction type is not eligible for PayPal Pay in 4."

I tried pay monthly and it came back with the exact same
message.

Weird that it let me go though the entire approval process just to say that.

I don't have a last name in legal documents but paypal keeps asking me for it. What am I supposed to do?

I keep trying to link a card to my PayPal, and even though the information, ALL OF IT, is correct, it still fucking says that it's not correct! To add insult to injury, I tried to get help with this but either it's a chatbot, a random asshole who acts like a chatbot, or when I get on the phone, customer support literally gives me someone who has one of THE THICKEST ACCENTS IN EXISTENCE, often to the point where I can barely understand what the hell they're saying. At this point, PayPal needs to just go out of business and let newer money handling agencies take its place or change what they're doing as a company.

I had a buyer who recently joined Paypal and his payment to me was (Pending). It’s been 48 hours now, how long would it take?

I recently got deactivated, no big deal honestly as I quickly switched my payments and already contacted customer service (just waiting for their 2nd review). But the email I got day of deactivation explained that i was deactivated and I would be charged a "high volume dispute fee". I am *NOT* a seller. Any money I received has been from my parents.

its not a scam either as my paypal account has that annoying red text whenever i get on the app. But is this a deactivation mistake in general that can get appealed? or does everyone who get deactivated just have to pay a fee??

For more information, I made my paypal account a little around 2 months ago, as I had just recently got my first job. I live in the U.S. and Im over 18. I kinda knew nothing about paypal so I probably broke a few rules that I was unaware of, which is why the ban itself is not a big deal to me. When I called customer service, they said theyll review the ban and get back to me in a couple of days. (Does that mean its hopeless? lol)

If anyone can answer this itd help a lot! I just want to know about the dispute fee (this was previously deleted, so mightve been too much info or bad wording, sorry!)

How to cancel PayPal payments to scam websites, and assure no further payments to that scam site?

Basically the buyer refunded 45$ in my account they sent it via friends and family, the claimed the dispute.

Their reasoning is they never got an account but I added a screenshot of conversation that they received the account. Is there a possibility that I can win the dispute? Please help

I have a problem with my paypal. I used to receive and send money regular. Now, i need to send money asap, and when I try to pay with my card it says **"**There's an issue with this funding source. Contact your bank to get more details or use another form of payment."

I have enough money on my card.

And also, I cannot contact my bank due to weekend.

Please advise, I need to send money asap. :(

I purchased an item off AliExpress and it shipped through UniUni, once it was set as delivered I never received anything.

Uniuni proof of delivery shows my house and the package itself but an unreadable label. There is also no proof of signature or name for delivery.

I disputed through PayPal but the first time was sided with the seller (they provided incorrect tracking information)

The second time I appealed it but within 24 hours PayPal still sided with the seller.

I called PayPal the second time to re-open the case and have their backend team look at it. The customer rep provided me with the correct tracking number which is where I checked Proof of delivery.

What can I do to ensure PayPal sides with me?