
Why are Global capability centers expanding into Tier 2 Cities like Indore
I’ve been noticing how Indore is slowly becoming more interesting for Global Capability Centers (GCCs).
What stands out to me is that companies are no longer looking only at the traditional metro cities. Indore offers a pretty practical mix — a growing talent pool, comparatively lower operating costs, improving infrastructure, good connectivity, and a lifestyle that can actually help with employee retention.
The bigger change is that GCCs themselves are evolving. They’re not just setting up support teams anymore. Technology, analytics, finance, engineering, AI and product functions are increasingly becoming part of these centers.
For me, that makes Indore’s growth feel less like a temporary trend and more like the beginning of a new phase for Tier-2 cities.
Maybe the next big talent hub doesn’t always have to be a metro. Sometimes, it can be a city that is simply getting the fundamentals right.