u/ninix007

So I placed in store preorders for Pokémon TCG with the understanding that I can cancel within 30 days of release date. The receipt even defines the release date as the day the product is released. Now when I go in store, they are stating that it's a misprint and it's actually 30 days from the preorder date. And the one preorder that showed successfully canceled in their system has not been refunded. I asked about this and they said their system shows it's canceled and to contact Gamestop customer service or my bank.

What gives? I'm beyond frustrated with this to the point I'm never pre-ordering anything with them again. Is it true it needs to be within 30 days of the preorder date??