Help needed with broker not returning security deposit
We shifted to a rental property in January - the property was very old and so were all the furniture and fittings inside. However, since we just had to stay for 6 months, we were okay. We also heard the broker mention several times that the owner is going to get everything renovated and changed soon after we move out as it’s old. Before leaving, we scrubbed and cleaned everything and everyplace to the best and the house was just as how it was given to us, and we agreed that any further charges for deep cleaning if required can be deducted from the deposit. The broker also came and inspected the place.
Cut to more than a week now when we didn’t get our deposit back, and on asking the broker has taken a 180deg turn with bogus claims that the furniture is the house needs to be replaced and false claims of us leaving the house unclean so she said she will have to forfeit the entire security (2.6k) to get the furniture replaced. She is now going on to say anything false to support her claim, and not sharing the contact of the owner with us too. We were given old furniture and we still cleaned everything and returned the house to her as it was received, plus right when we were vacating she came and inspected the place and said everything was okay and suddenly a whole new story with hurtful false claims. We are fine with the deduction for deep cleaning but so shocked that she says she wants to charge us for furniture and fittings replacement when there has been no physical damage. How can we handle this situation? Any support is greatly appreciated.