
Volvo Customer Care says EX30 software 2.1.2 is coming OTA in week 36 — has anyone else heard this?
A customer contacted Volvo Customer Care in Portugal about the next EX30 software update and received this reply:
“Thank you for contacting us.
Regarding the OTA update mentioned, the next software version 2.1.2 is currently scheduled to be made available via OTA during week 36.
Regarding the situations you have reported concerning the vehicle’s functionalities, we are unable to confirm remotely whether they are related to the software version currently installed or whether there is another underlying cause.
If the symptoms persist, we recommend that you visit an authorised Volvo dealer so that a proper diagnosis of the vehicle can be carried out, allowing for a more thorough assessment of the situation and any necessary actions.
We remain available should you require any further clarification.”
Has anyone else heard anything about this?
Do you think this is legitimate, and has anyone received similar information from Volvo or their dealer?