u/nyxvalentina

we have had a steadily growing business account on TikTok that we started back in January. steady growth, good reviews, shop score staying over 4.5. we have met every single requirement they give us to upgrade from “accelerated” to “express” settlement.
I continue to get the run around from agents on it, all of them telling me that yes, I do meet the qualifications, yes, it will be changed, but then they blame “the system”— the automated and outdated system that gives sellers like me hope for nothing.
we have also been having issues with them paying us out in a timely manner. they again blame the “system”, then say it’s my bank (it’s not— we use PayPal)..

have any of y’all dealt with this? if so, how did you handle it?

thanks guys