Tax preparer taking automatic payments, not responding to emails
Posting for my sibling. My brother had an Inc. established in Delaware by his tax preparer 18 months ago. He also retained this tax preparer to do his bookkeeping for the Inc. In the past 10 months, the tax preparer has not responded to any of my brother’s emails checking for updates.
This week my brother got a notice from
the State of Delaware: “The 2025 Annual Report was not filed as required.” The tax preparer did not respond to his email about that, either.
The TP is still active on LinkedIn, so seems to be well enough and not deceased, and still continues to take automatic payments from my brother’s credit card. TP is not responding to his latest message by email and social media to cancel their agreement and any further payments. My brother’s credit card company says the matter has to be resolved with the merchant (tax preparer), and will not halt the automatic CC payments.
What should my brother do next? He is located in Redding CA, and the tax preparer works from home in San Diego CA; TP does not have a mailing address that we can find.
Thanks in advance for any thoughts