r/Venturex

Hi Community,

I recently moved from Sapphire to Venture x so I need a little insight on the extras. If capital one has travel insurance why does booking as you to add things like disruption flights assistance and cancel for any reason.

Chase portal doesn’t have plenty of things to choose from so I am second guessing everything.

Any insight will do, I am still learning the venture X

I got my new ventureX CC and looking to book a car rental for 4 days.
I have already made a reservation through direct website (BUDGET) for ~200$ and pay later option.

However, seeing the same price in c1 travel portal too but with 10x miles and have to pay upfront ~170$ and pay taxes at pickup counter.

I have read lot of posts regarding the car rental company charging again even after paying/booking upfront through capital one travel portal due to payment not being transmitted properly.
is this true and is it worth to book from c1 travel portal ?

Im new to this process, any help appreciated.

How do I use the travel eraser? My understanding was I can apply my travel credit to travel booked (but paid on card) thru the portal. I dont see any option of the sort to do that

Hello everyone, I’m considering getting the Capital One Venture X, and one of the biggest reasons is the airport lounge access and FREE food 💪. I travel pretty frequently, and having a comfortable place to relax with decent food before flights is something I value a lot. How has your experience been with lounge access? Have you had trouble finding eligible lounges in the airports you travel through, or has it been pretty reliable? How’s the food and overall experience?
I’m also comparing it to the Amex Platinum. I know the Platinum has a much higher annual fee and a larger lounge network, but I’m trying to figure out whether it’s actually worth the extra cost. My goal is to get a card that will realistically pay for itself through the benefits I’ll actually use.
For those who’ve had both, do you think the Venture X is enough for a frequent traveler, or did you find yourself wishing you had the Amex Platinum instead? I’d love to hear your experiences!

Edit: I mainly fly internationally and I am a solo traveler :)

Hello! I rented a car through National for 5 days. Booked with my Capital one venture X card. I declined National’s coverage since the credit card covers it. One of my family members hit my parked rental car while backing out his car. It broke the tail light and dented the rear of the car.
How should I proceed from here? Provide my family member’s insurance information to National rental car company or file a claim through my credit card? Greatly appreciate the guidance.

I have a gap in my schedule next week that lined up pretty well with my family too. My youngest had been asking if we could sneak in a beach trip before she heads back to school so I tried to find a condo option on the Gulf Coast that I could pay for with points.

I'm searching Vacation Stays in the C1 portal and come across five days at a nice condo that checks all the boxes. Rate is great as well so I run it by the wife and pull the trigger. All is well and I received my confirmation from C1.

But, I have yet to receive anything from the condo owner. I've called C1 and they say they've reached out to tell the owner to send the condo details and they have until the day before the booking to do so.

We're now one week before we go and still no contact. They have an email address listed and a phone number and I've reached out to both, nothing.

If I cancel I lose all my points I used to book it. But odds are, this booking doesn't exist and as it seems C1 is using a third party to handle these, I'm kinda stuck....

Any ideas?

Just a heads up for anyone using the travel portal and planning to price match after booking. I recently booked a flight through the portal ($257 on Cap1 vs. $201 elsewhere) to use part of my annual credit and get the 5x back. I found the cheaper fares using Google Flights, and both websites matched the terms Cap1 sets (no promo code, no login, no special membership pricing, etc.). The cheapest one I found for $201 was LY.com. I looked online and saw on both this subreddit two years ago and another forum/site that people had been able to price match to this site before, and it matched the terms, so I assumed it would work.

When I called in, they asked me for the company name, put me on hold for around 10 minutes, then came back and said that LY.com is on a list of “banned” sites. I asked if that list is published anywhere so customers can check before wasting their time, and they said no. I then asked why and was basically given no response other than “we will pass that along as feedback.” Also, the fact that they needed to waste 10 minutes to tell me it was on a no-go list blows my mind. I asked to be transferred to a supervisor to see if they could match it, but after waiting another 10 minutes on hold, they said it was out of their hands. There was one other good match for $217 (so still $40 cheaper than Cap1) called Jettzy, so I asked about this after I realized they wouldn’t budge on the first site. They said this wasn’t on a banned list, but because the fare was displayed in another currency and the site did not show a USD toggle, they refused to match that one too (I'd like to introduce them to this thing called a calculator). The next cheapest was GoToGate, which they accepted but only gave me $17 back instead of the nearly $60 LY.com would have given me, so all in all, a complete and utter waste of time.

Other than when I absolutely have to use the credit, I will definitely not be booking anything else on this portal. The fact that they don’t just publish the list, which would cost them nothing and save everyone time and headaches, makes me assume they are doing it to save money and prey on customers booking, assuming they can price match, then finding out otherwise and being stuck with the booking. It is predatory as fuck. So if anyone from Cap1 is reading this, your policy is atrocious and a major fuck-you to customers.

Side note: I have also had repeated issues where calling Capital One Travel or customer service triggers some fraud review on my account, even when I have not reported fraud or disputed anything. Before they will help with the actual reason I called, I have to get transferred to fraud, confirm random charges are legitimate (charges which went through and range from $5 at 7-Eleven to a subscription that I’ve had for months), then get sent back.

Overall, while I’m keeping the Venture X as I get enough benefit with the credits/points, I just wanted to let anyone know who may be considering using the travel portal in the future (or anyone thinking they can price match ly.com).

I've recently moved out of the US and so not able to travel as much as I used to before. So even though the VX is technically a +$5 AF, since I won't be able to travel extensively I'd rather save some money towards living expenses. What's the best way to "cash out" the travel credits. I've looked into converting them into airline credits but those are only valid for at most a year and seems to be American Airlines or Delta which I don't foresee flying in the next year.

Any help would be appreciated on how best I can get these out somehow.

And on a related note, does downgrading get you a prorated AF refunded? I used to live in California if that's relevant.

Paid rent with my venture x and it’s not the worst thing. I pay a third of the rent so I’m earning points on money I would have never spent on the card a years worth of rent gives me 89k points and leaves me $58 in the hole but if I use my points wisely I can definitely get my moneys worth on good travel deals tell me I don’t sound crazy lol

So back in April 2, there was an insane capitalone offers of 14400 miles for purchasing any door dash order. I immediately ordered Wendy’s and followed all the instructions. Spent $3.40 on a mini burger.. and waited for the points to post…
It never tracked… bummer.. called 45 days later to ask about my points. The CSR told me to call after 90 days…
Well today is exactly 90 days… I called and was connected to exclusive product service division. They verified that I made the correct purchase using my VX..and verified the door dash offers. My door dash status however went into inactive status during the 90 day waiting period - so it took a while for the CSR to bring up my history- once everything was confirmed- they agreed to give me the “courtesy “ 14400 miles- it’ll take 7-10 days to post..
keeping my fingers crossed - that this will post soon..

I am looking to add the Venture X, but currently run the Chase duo of CSP + CFU. Do you like the venture x with the CSP? Is it a good card that compliments the setup? Thanks!