UPS package marked as delivered, but I haven't received it. Possible third-party recipient?
Hi, I'm looking for advice from anyone who has experience with UPS deliveries, especially international shipments.
My package was shipped to me in the Philippines and the tracking status says it was delivered on October 5 in Pasig City. I live in Pasig, so the location itself is correct.
I waited a few days because I saw some reports about delivery delays, but it's now been 3 days and I still haven't received the package.
I checked the tracking information and noticed that a person's name appears as the receiver. I searched the name and it appears that the person works as a Document Controller for San Miguel Corporation, a large company in the Philippines.
My shipping address is my home address and is not the address of San Miguel Corporation.
Has anyone experienced something similar with UPS? Could UPS have handed the package to a local/third-party delivery partner or facility, with the package still waiting to be delivered to me?
Also, if the package is currently being held by a local UPS facility or partner, is it possible for me to pick it up myself rather than waiting for another delivery attempt?
I'm going to contact UPS directly as well, but I'd appreciate any advice from people who have dealt with something similar.
Thanks!