can I get a refund without the receipt?
Hi everyone,
I bought this 34cm Iron Wok from Kmart about a year ago, and I recently noticed around 10 small pits/holes developing on the inside of the wok.
As you can see in the photos, some of them look like the surface has naturally chipped or deteriorated rather than being caused by impact or physical damage. I definitely haven't dropped it or done anything that could reasonably cause this kind of damage.
Has anyone had a similar issue with this wok?
I'm also wondering if Kmart would consider a refund or replacement, considering it's only been about a year. Unfortunately, I've lost the original receipt.
Would Kmart be able to look up the purchase another way, such as through the payment card or transaction history?
Any advice or similar experiences would be appreciated. Thanks!