▲ 1 r/Onyx_Boox
Go Color 7 Gen II stuck on charging screen (and Boox support failing!)
My Go Color & Gen II has been stuck on this screen for a week now. I've tried every solution mentioned on the internet.
I'm assuming there's no secret trick that hasn't been published anywhere. But what's really annoying is that BOOX support page isn't there! I keep getting a 404 for the past few days at the linked support page: https://help.boox.com/hc/en-us/requests/new
Hoping I might be able to get some support here. My Boox was bought 13 months ago. Honestly I've loved it, and if it's failed I was thinking I'd probably just buy another one. But when a company's support page has disappeared it doesn't seem like a good idea to buy anything from them.
u/ovalnic — 1 day ago