‘21 No Audio
Recently the sound in my car started to cut out and now I have lost all audio. Volume controls don’t respond. No sources work and the car doesn’t beep when using the menu.
Went to the diag menu and my amp is completely missing; not sure if that is a bad thing? No errors in any other module, all ok.
Checked all my fuses, all ok. (Double triple checked my radio and amp fuses)
Reset the radio through the power button several times.
Disconnected the battery overnight.
Batt voltage is 12.4.
Pulled my centre console and radio & checked harnesses, all ok.
Followed the remote wire from the back of the radio to a connector under the centre console. Looks okay, cleaned the terminals and reinstalled.
Pulled the amp from the trunk. No water damage. Tested the two power wires, showing batt voltage. Same with the remote wire. Ground is good. Checked the speakers through the amp harness. Resistances check out.
I’m thinking it could be the amp but it’s seems unlikely to me as the car is so new.
Looking for next steps for troubleshooting.