u/paradisimperiala

I was gifted a Coach tote style purse that absolutely love. I think I may be from their outlet line because the straps aren’t the same quality as my other Coach bags (both vintage and contemporary).

I don’t care about that, but do suspect this because I think the straps are made from the plastic they call vegan leather. The straps look like they’ve melted on the parts that make contact with my body.

I’m open to repairing the straps or completely replacing them with real leather.

Any recommendations from people with first hand experience as a customer would be great!

Thank you!