Looking to build our own CRM
Our startup has used Salesforce for the past 7 years which makes it pretty embedded into most of our workflows and processes. However, our team has started to build some pretty neat internal tools with AI and it has us thinking about getting rid of Salesforce all together and building our own CRM. Has anyone successfully moved away from an Enterprise CRM and built something yourselves? We mainly feel like we’re spending way too much money for what we’re actually using with Salesforce but I am concerned that this could cause a shitstorm in the future if we did build our own tool. Would love any thoughts, perspectives, or criticisms!