Encode Plus Firmware disables iPhone notifications 5.0.1300215
I had an encode plus for about 2 years. About a month ago when firmware 5.0.1300214 was released household suddenly stopped getting notifications on our phones when door was unlocked/locked. I have a first gen ATV4K which connects HomeKit via Bluetooth, don’t believe it does threads. In an attempt to fix I did a factory reset of the lock and then it would no longer connect to HomeKit for more than a few seconds, would become no response during setup. Tried to reboot entire house power, router, moved ATV closer, reset home, reset atv nothing worked. Schlage support did some troubleshooting with me, sends a new lock which came with a lower firmware. Setup went perfectly, gave alerts on phone, life was good. Overnight it automatically updated the firmware and we no longer are getting alerts. I don’t believe it’s a coincidence, maybe just affects the first gen ATV4K which I wouldn’t think too many people have anymore. Anyone have any suggestions how to fix this or report it to Schlage. They were responsive on the phone but email got zero reply after weeks.