Stressed about first job
Hi all,
I just secured my first job a little less than a month ago, I'm nineteen for reference.
I'm working as a GP surgery receptionist/admin.
I am so beyond stressed.
It's around five miles from where I live, but because it's in an area without a station with a main line or many bus stops the commute there takes more than an hour.
I leave half an hour early every day because I'm so insanely paranoid I'm going to miss my bus/train or one or the other is going to be delayed — I take a line that comes every half hour for reference (going back and forth.)
Onto the actual job itself — I have absolutely no idea what I'm doing.
I had plenty of admin experience beforehand but never in a GP surgery, the entire reason I got the job in th first place was because my mum’s friend put in a good word for me because she's best friends with the hiring manager/supervisor — which has only added more stress onto my shoulders because multiple people put in a word for me to get this job and referred me as a good candidate and I'm absolutely rubbish.
I shadowed someone for around three days before they sort of left me to my own devices.
I don't understand the programmes, the medication, the abbreviations, the emails, the scanning, the patients, the samples.
I have to learn so much and I don't understand how to do literally any of it.
I've managed to pick up a couple of things but nowhere near as much as I think they've expected I could.
I get nervous answering the phones because of the patients/not even understanding how to help them because nobody has shown me.
Whenever I get a call in, I put them on hold and ask a colleague what to do — and the colleague will tell me but not actually explain why I'm doing this or how it's helping.
Yesterday I had to leave two hours early because I got an insane tension migraine — I was dizzy/nauseous/about to pass out.
I've never experienced a migraine like this before in my life.
I have one right now — coincidentally just before I'm about to go in.
I'm beginning to link it to work, but I don't want to tell anyone because I'm new and don't want to be an inconvenience.