Service charge is compulsory, go complain– Pune restaurant
Went to a restaurant that had a notice saying service charge is mandatory. When we politely asked to remove it, staff got rude and literally said “go complain, we don’t care, it’s management rules.” They also claimed removing it would cause them financial loss and that using a Zomato discount makes service charge compulsory.
They were even charging extra for a water bottle. The attitude was honestly worse than the charge itself.
Anyone else facing this in Pune? 😅
u/pleasedontruinthis — 7 days ago