Problem customer
I sell as a business on ebay, delivery included in the costs.
The person in question came to site to get their boards measured so we could accurately cut them foam.
They wanted to wait while we did this but this isnt possible so they had to pay for delivery, to their address as they wasn't going to be in the area.
Anyway delivery is with parcel force. Shows a picture of this parcel outside of their house/safe space and yet miraculously the parcel has not been delivered has gone missing. Im sure this person is taking the piss, I say that because all they wanted to do was offer me 60 quid "cash". Because its expensive.
I wouldn't be out of pocket as its not my money but this is my project and I deal with it at the pointy end and so treat it as if its my own,
Where do I stand and what do I do because somehow with over 500 feedback from our project this is my first instance of this.