What are we even doing anymore?
I guess this is a rant. I shall title it, "hiring season". But some of this still applies to last year's hires.
My hosts don't know what tallies mean. Or the concept known as "rotation". When I see them on a phone that isn't their cell phone, my heart drops. They have no idea what to do. They will mouth out what the customer is saying on the other end to me as if I can figure out what's happening and then fail to put the person on hold and just hand me the receiver.
My bussers/runners don't know even why a mop bucket exists. Their hair is the only thing wilder and more out of control than their communication skills which only consist of the word 'bruh' and complete mispronunciations of menu items.
My servers look at coke BIBs like UFOs. They are terrified of communication beyond them being cute. And it is not cute to forget to ring in a 10 top or to run a CC on the wrong table.
My team makes me laugh when I want to cry. My host that doesn't understand tallies lets me teach her about Jane Eyre. And compliments people genuinely. My busser that still can't figure out table numbers when we combine two tables still stays late to help his team. My server that a BIB machine would break, knows every little detail of closing to make sure the am staff has a good start. I adore what I do. But damn.
Didn't these kids have chores before I came along?