▲ 2 r/royalmail
Royal Mail Tracked 48 parcel returned to sender
Hi guys,
I sold an item on eBay and shipped it via Royal Mail Tracked 48. The buyer paid for postage, and I dropped off the parcel at a drop-off point using the shipping label that was generated by him through eBay. The delivery failed on 13 May due to the wrong address on the postage label, and the tracking was later updated to say the parcel was being returned to the sender (me).
The problem is that I still haven’t received the parcel back, and there hasn't been any tracking update after the 13th May.
I’m worried because:
- parcel value was £260,
- but I recently found out Tracked 48 compensation is only around £75 unless extra cover was added,
- and the buyer may still open an “item not received” case on eBay.
Has anyone experienced this before?
- How long do 'returned to sender' parcels usually take?
- Did your parcel eventually arrive back?
- If Royal Mail loses it during the return process, what happens with compensation/eBay refunds?
Would appreciate hearing other people’s experiences or advice.
u/pornflakes007 — 2 days ago