u/pozinux84

One of the first people to sign up for my SaaS recently created an account using Google, then deleted it about 15 minutes later.

Since they signed up with Google, I have their email address. I'm curious about what made them leave so quickly and was thinking about sending a short, friendly email asking if they would be willing to share some feedback.

But they never explicitly asked to be contacted, so I'm wondering where the line is here.

Would you consider it okay to send one short, non-promotional email in this situation, or would you leave them alone?

I'm mainly interested in understanding what went wrong rather than trying to win them back.

I actually asked the question here because another SaaS founder mentioned that they had done exactly that, which is what made me wonder whether it was actually okay to do so.

One of the first people to sign up for my SaaS recently created an account using Google, then deleted it about 15 minutes later.

Since they signed up with Google, I have their email address. I'm curious about what made them leave so quickly and was thinking about sending a short, friendly email asking if they would be willing to share some feedback.

But they never explicitly asked to be contacted, so I'm wondering where the line is here.

Would you consider it okay to send one short, non-promotional email in this situation, or would you leave them alone?

I'm mainly interested in understanding what went wrong rather than trying to win them back.

I actually asked the question here because another SaaS founder mentioned that they had done exactly that, which is what made me wonder whether it was actually okay to do so.

Hey r/selfhosted!

I wanted to share an update on Poznote, a note-taking app I’ve been building for a few years now. It started as a personal project when Evernote changed too much for my liking and OneNote was introduced at my workplace. 😖

I open-sourced it a year ago, and the feedback from this community has been incredibly helpful in shaping it. 🤩

For those who haven't seen it, it's a lightweight but complete, very customizable note-taking tool that is super easy to spin up via docker. 📝

​I also recently launched a hosted Cloud version for friends/users who like the idea but don't want to deal with servers, but the core remains fully open-source. ☁️

Finally, a huge thanks to everyone in this community who has been here since the beginning and helped shape and evolve the project. Your feedback has been invaluable! 🙏

If you haven't heard of it yet, give it a try here:

👉 https://poznote.com

Have a great day! 😊

I’ve been building an open-source note-taking app for years, now I’m trying to figure out who it’s really for. 🤔

I’ve been working on Poznote, a self-hosted note-taking and documentation app, for several years. I open-sourced it about a year ago, and the project has received some great feedback from the self-hosted community. That made me want to make it accessible to people who don’t want to manage servers.

My wife for example! 😅 Or even some of my friends, people who couldn’t care less about what a server is. 😄

So I created Poznote Cloud, the SaaS version.

Now I’d like to seriously work on the SaaS side and figure out my ICP. Students immediately came to mind, but I’m wondering:

How do you actually reach students?

Social media? Student communities? SEO? Any other channels I might not have thought of or even know about?

And do you think students are even a good target for a tool like this?

I’d love to hear your ideas and thoughts. Thanks! 😊

👉 https://poznote.com/