u/pulpcrush

Question for experienced Kickstarter creators:

How do you generally handle late cancellation requests (via direct message) several weeks after campaign closure?

I’ve started receiving a small number of direct cancellation requests well after the campaign ended and after production commitments are already underway.

At this stage, printing, freight, fulfilment and manufacturing quantities are effectively locked in, so I’m curious what the general creator consensus is here:

• do you allow cancellations this late?
• set a strict cutoff period?
• handle case-by-case?
• or simply direct people back to Kickstarter policy?

Interested to hear how other creators manage this balance between goodwill and practicality.