Hartford pizza garden.
I had a super disappointing experience with Hartford pizza garden tonight.
Let me back up and say that I’ve been a tremendous supporter of these guys. I use them to cater my kids’ birthday party a couple years ago, and converted probably 20 parents to get pizza from there. That shit is delicious. Everybody loved it and kept asking me where I got it from
We kept ordering pizza from them for movie night. My kid loves the Detroit style “puffy pizza” and these guys make some of the best pizza in this area.
But
Tonight we ordered two pizzas. My vegan friends and I went to the Hartford pizza garden website to order the pizzas, click the order button, and saw that they had delivery available, so chose that because we have some kids and they and us were running around.
Hour later, no pizza. Keep getting notes about new delivery people. Finally hear that our order is canceled. Toast or whatever tech bro bullshit Hartford pizza garden decided to use canceled the order told us to contact the garden, so we did.
Garden tells us to contact DoorDash, the only problem is we never talked to DoorDash. Apparently a delivery person picked up our pizza and then 3 more came after to pickup our order.
Tech bro bullshit at its finest.
So this shit ass motherfucker took the pizzas and then three more DoorDash people went to go pick them up.
Hilarious, but we have these kids running around -kids with bedtimes looming- that are super hungry and so we are trying to figure out what to do.
Call Hartford Pizza Garden. and explain iu story to multiple people, who keep passing us off to tell another someone who may or may not have been Pepe who then told us to fuck off, literally on the phone, told us to fuck off that it was toast we should deal with toast or DoorDash or whatever bullshit
The sad thing is I really liked their pizza and I really liked talking to Pepe when I went in there. Man anyone with a luck dragon tattoos should be the coolest . But hearing him tell my friends to fuck off stung. I get having a small business probably sucks but like- here we are, loyal customers. Told to fuck off. On speakerphone.
Well, I guess I can’t do business with them anymore.
And now unfortunately i gotta figure out how to apologize to 20 kid’s parents and share this story.
