u/random7676random

Let me start by saying we LOVE the concept of GWL because my kids love it. In theory it should be an easy, inclusive, fun trip for families. We went twice and had a bad customer experience both times but went back a third time last week because it's all my son wanted for his birthday. Just in this last trip:

- We had incorrect charges (this has happened every time) that I had to deal with the entire car ride home

- We called and chatted the day before to add a cousin who could come last minute, were told both times that it was somehow completely impossible to do so over the phone, so we had to wait and go through the process at check in and wait 40 minutes with 4 small children who'd been on a 4 hour road trip to get there- literally just to add a person to the room

- We had a significant problem with the room last year and were told all they could do was "add something fun for the kids next trip" when we called the front desk, I brought that up this trip and the front desk person said we had to have proof of that statement or they wouldn't do anything. I didn't honestly care about the "fun thing" but it was such an odd and off putting way to be treated. Like I'm sure all you do is give them a free arcade game worth $2, why not just assume the customer is being truthful?!

- We went to the buffet for dinner at 5pm (on a Wednesday, resort was not busy at all) and there were absolutely no plates or cups clean or ready. We had to wait almost an hour (again with 4 small kids tired from playing all day) before we could even get food because it was 30 minutes to get clean plates out and then another 20 waiting in the huge line that snaked around the restaurant by that point.

I want to continue going for my kids sake but I've never experienced such poor customer service anywhere. Wondering if a new location would be better.

I teach in a strong union state and am tenured. Teachers have 12 sick days and 3 personal days per year. I've used all 3 personal this year for my kids events, and 6 of the sick days also for my kids. I'm a newly single mom this year and did not have a choice.

Last week, my 5th grader had a graduation in the district (different school) and I was out of personal days. I took a sick day instead and scheduled a medical appointment for a specialist I've been needing to see for after the graduation so I could still attend but have a sick note to justify the sick day. If this sounds immoral to you I'm guessing you've never been living in survival mode with children who need you and no one else to help.

Anyway, I woke up violently ill the day of the graduation. I've neglected myself for months so I wasn't surprised. I took my kids to school because you don't get to call out of being a mom, stopped at my son's graduation to drop him off and take a photo (there 5 mins), and went home and crashed until it was time to pick my kids up (again, no choice).

I was so sick I cancelled the specialist appointment I really did need to attend, and tried to just sleep it off but ended up doing a telehealth visit the next morning to get meds because I wasn't improving. I took that second day off as a sick day too but again had to take my kids back and forth to school.

My district emailed me today (Sunday) to say I'm being investigated for sick leave fraud and misuse of days. I was reported for being at graduation and for taking my kids to school the last few days. I have a valid sick note from the telehealth visit but I know the situation doesn't look good, and the note is only for the second sick day. A coworker was fired last year for going to Disney after taking a sick day and I'm panicked thinking that me going to my son's graduation is going to be seen the same way.

It was stupid but I was desperate. I still don't know the solution because if I just went to work my baby would have been looking for me 😭 and I had to get my kids to school. How bad is this likely to be? Any experiences?