u/rberteuw

[RO] Why does revolut have this thing about not saying the reason for the account closure?

Been a customer for 3 years, quite literally haven't had another bank account since turning 18, today i turned 21 and i got my appeal denied, therefore my account is actually being closed, read through all, and i mean ALL the possibilities on all the info i found, and i have not had one of which i think i could be a suspect of, all the income i get on revolut is my job, and my father supporting me through college, sent all the info i could possibly get other than my Fiscal Year (I haven't worked in romania until this month lol), i sent a letter from my father including his ID, my job contract, everything else, appeal still denied, i won't whine about it, nor is this a post about "shitting on revolut", more of a review about how i wish i could know what was done illegal, if a transfer of mine was somehow illegal so i can know not to interact with said person anymore (i suspect my brother of doing something stupid and i have sent him/recieved money from him rarely), Support made me feel unlistened to, especially since its just copy-paste everytime, even with the "Live-Chat" function, but why am i denied the reason for my account closure? i find it a bit weird, really sad about this as i think revolut has the best, and i mean best UI (which i am a sucker for) plus alot of other stuff, amazing app, hope one day i could come back as a customer if there is ever the chance. Would still recommend it to people, but this is probbably the worst thing ever for me lol, especially on my birthday.

reddit.com
u/rberteuw — 2 days ago