What would you write on review
Hi fellow hostesses/hosts. I just had my first “scammers.” They checked in at 3:00 pm with no issues. At 2:00 am they sent a message saying there was a “strange odor “ coming from all the beds (I have 3 beds). And right after that message they sent another message asking for “some sort of refund for this issue.” I messaged them back saying that I would give them a full refund but that they would need to leave first thing in the morning so we could take care of this problem (their stay was for 2 nights). They immediately messaged back saying “I think it is just an issue with the sheets not being dried right” and “we can continue with the stay, no worries about the refund.” I know that the sheets did not have any “odor,” since I personally check the unit and make sure everything is very clean. After they left I went in with a couple of friends to see if we could smell anything strange, which we didn’t. I do want to leave a review for the booker, but don’t know what to say. I also want to warn other hosts/hostesses about these potential scammers. I will leave the review only after they have left a review for me or at the last minute to review. Please help me with wording my review. Thank you for your help.