u/redfive__

I preordered a Kaeya Nendoroid from the GoodSmile Europe website back in Septemper 2025 that was set to release in June 2026. I am aware that shipping takes a while and their communication isn't the best, but i cannot find the product's listing on the website anymore: the link from the order goes to a page that doesn't exist.

This also happens with another Pop Up Parade figure that i preordered and should be released in September. Is it because of the new website? Is it happening on most products/orders? Should i be concerned??

It's my first time ordering with them so this lack of communication and the fact that items don't seem to exist on the website are really worrying me...