Yami Order Experience
Hi all,
I wanted to share my experience and ask if anyone has experienced similar from Yami.
I ordered 3 skin care products from Yami on May 15th and my order was delivered today. Definitely not a bad turnaround time.
The problem is my package arrived and was obviously previously opened and taped shut. It has a rip across the entire top and then clear packing tape that is closing the envelope back together. The clear packing tape isn’t even well applied and parts of the opening were uncovered.
I proceeded to open the package and found that the boxes had either been opened or crushed with the safety seals broken. Additionally there was 1 item missing entirely.
I started a live chat with Yami and the experience was ok. The rep issued a refund for the missing items and after some back and forth sent a return label to return the opened items. Initially they wanted me to pay $7 to return the items.
I see many great reviews for Yami upon initial search and not many experiences like this so curious if anyone else has experienced similar or if I was just particularly unlucky.
This was my first time buying from Yami. Packaged delivered be OnTrac.
Is it even worth it to reorder or just cut my losses and move on?
Edit: wanted to add that all items were marked as shipped & sold by Yami