I need security footage!!!
LONG STORY SHORT: Starbucks sending us on infinite loops trying to get footage of a car hitting my wifes parked car (who works for Starbucks).
My wife works at Starbucks. Bought a new car. 3 days later a customer hits her car, she sees it with her own eyes as well as coworkers, they claim they didn’t hit it. Officer arrives, talked to her, didn’t give her a report, left. We filed with the other persons insurance, they claimed no liability because their client lied, we need the security footage. To get it, Starbucks says we need the police to request it. Police won’t request it because no report was filed since it was “less than $10,000 in damages”. We literally need 30 seconds of footage at the place she works at. We’ve already contacted them and they are holding the footage so it doesn’t get deleted. We have been fighting for this footage for a month and a half now. Constantly going back and fourth with Starbucks and police stations. I just want my footage and she just wants her car to be repaired. This is the first car she’s purchased that’s actually a nice car, she grew up driving cars with over 150,000 miles at the minimum, sometimes 250,000+. She finally buys a car only to have it hit. She is understandably very emotionally distraught and it’s not helped by the fact that a place she’s been working for for many years will not help her. Can ANYBODY point us in any type of direction? As you can probably tell, I’m at my wits end, hence coming to the Starbucks subreddit to try to find anything.
EDIT: there is a camera in front of the store. We have gotten verbal confirmation that you can see their car hit her car. It’s just a matter of getting the footage