r/starbucks

I finished all my on boarding stuff. And just made the realization that my first day of training is on PSL launch day ☠️.
I sincerely apologize to whoever is training me can imagine it sucks.

If I want to tip a particular barista. (I have 5-6 baristas I prefer at my regular Starbucks.) They always seem generally fine with it. But seems like they try their best to accept the tip discretely or I’ll see others make glances. (Probably overthinking this).

And hey if there’s a strict policy in place I get it. But I want to reward the good ones who always greet me, and make my drink well. (I order standard recipe)

I’m a new Starbucks Store Manager currently in training, and the topic of food waste has really caught my attention.

At the store where I’m training, all pastry and food items used in the display case are thrown away every night and replaced the next day. Partners are not allowed to take these items home, even though they’re being discarded.

Based on Starbucks pricing, the food being thrown away appears to be worth $150+ per night, which could amount to roughly $55,000+ annually at one location.

When I get my own store, I’m struggling with the idea of disciplining or firing a partner for taking food that was already designated for the trash. I understand there are policies and food-safety considerations, but from a sustainability and employee perspective, throwing perfectly good food away seems wasteful.

Display case items cannot be donated to charity because they are considered expired.

I’d love to hear from other Starbucks Store Managers:
How do you feel about the policy of discarding display-case food every night? Do you agree with it? And if you know partners are taking items that are headed for the trash, how do you handle it?

I am a 5 year partner who has remained on the same plan (Cigna bronze) most of my time with starbucks. I just logged on to enroll in benefits and spent nearly an hour on the phone with the advisory line because I can’t fucking believe what they are trying to do to us. My weekly cost was $69.81 and for the exact same plan for myself my partner and child, the price has jumped to $146.71. That is MORE THAN DOUBLE A WEEK. I feel completely played lol. My monthly cost is going from almost $300 a month to nearly $600 a month for the exact same coverage. At first I thought the cost was reflecting monthly since my store has moved to weekly pay, but after calling the advisory line they informed me that the cost on the website is the weekly cost coming out of our paychecks. I’m only with the company another year before I graduate but this hurts.

incredibly long story short i had found coverage for a shift because i was out of town and quite frankly my sm denied my time off so i had to find my own coverage. i was several hours away out of town and after id already arrived i get a text saying she doesn’t want that person to cover my shift and reassigns it to me. i inform her that i am already out of town and unable to make it back in time to cover the shift and she doesn’t respond so i call the store to call out and explain my situation to the ssv at that time. when i come back to work she tells me she should’ve put me on a final for calling out but wouldn’t elaborate on that besides “i decided to give you some grace” is there anywhere i can look this up? would it be in the time & attendance policy? if anyone has a link or knows where id find this info it would be greatly appreciated. i definitely feel she is targeting me because of my transfer and im just trying to get by until im out.

There are so many buttons on the POS system now, they keep adding new drinks on the menu and not taking anything off. Pistachio doesn’t need to be a core no one orders it anymore. Someone asked me what was in the island colada drink and I blanked because we didn’t even get training on it. Don’t get me started on the new pumpkin shaken espresso coming out, that was never a drink before. I’m just getting so tired. I’m about to start my next semester at asu and I feel like the stress of everything from work is already overwhelming and there is nothing I can do.

Edit: I take back the pistachio part, must just be at my store. I think there are things that were added as core items that didn’t need to be core. I am glad to learn the blending powder is making an exit, hopefully the transition into fall will make things calm down.

Why?

Why did they send us these?

They're not even on the menu.

Why are they holding onto expired drink components in their warehouses?

i’ve been drinking way too many sugary drinks since working at starbucks, i like my treats so just looking for healthier options

i loveeee matchas and the cold brew :)

Hi all! We had a customer earlier who wanted to order an aerocano and my whole team had no clue what he was talking about. He told us how to make it which we did but I’m so curious that I had to look it up on LS Star the recipe. Negative. The customer he order it all the time here in the US. even our brand managers don’t have clue how to make it. Does anyone know and would you be able to share the official recipe from LS star?

As of now I am a customer, the reason. Separated for “not including required markings on cups put in handoff plane”

This moment couldn’t arrive soon enough. Starbucks has listened and is already officially discontinuing blending powder and presumably blended refreshers with Fall Launch, announced to all US partners in today’s The Weekly!

In addition, The Weekly also announced an exciting change for customers. From Thursday until Fall Launch, up to 12 scoops of mango pineapple pearls will be reduced from $1.25 each to $0.00 when added to eligible drinks at participating locations.

There were a few more updates that I won’t mention, but if you’re a partner go check out The Weekly in store resources. :)

“There’s so much foam!”
“Why does it feel so light?”
“There’s not a lot of milk..”
“The other Starbucks usually puts way more milk.”

Every time this happens, I remake it as a latte without saying anything. And all of a sudden the customers are happy. So if you want a latte, because you think a cappuccino doesn’t have foam for some reason, then please start ordering lattes.

I don’t know how many times I have to explain to customers what a cappuccino is and still get met with the “i KNOW what a cappuccino is, this one isn’t a cappuccino.” And what they really wanted is a latte.