u/rnbrbe

San Jacinto Harley Davidson

🚨 PSA for Anyone Considering San Jacinto Harley‑Davidson (Pasadena, TX) 🚨

If you’re thinking about buying a Harley in the Houston area, do yourself a favor and stay the hell away from San Jacinto Harley‑Davidson.

My family has been riding Harleys for over a decade. We dropped over $100,000 at San Jac last year on two bikes. So when our son finished safety class and wanted his first Harley, we figured they’d treat him right. Spoiler: they didn’t.

He told them EXACTLY what he wanted — mid controls, pipes, new seat, highway bars, foot pegs. They said “No problem, we’ll order everything.” They brought in the bike he wanted, told him to sign paperwork so the parts could be ordered, and then told him to take the bike home to “put some miles on it” while they waited for parts.

Two weeks later We get a text saying:

• Mid‑control kit won’t be available until September or unsure if ever
• Only one foot peg arrived
• And any pipes he wanted (except one chrome S&S) would void his warranty

So basically:
They made sure he bought a $25,000 bike, then admitted they couldn’t get the parts they promised, and blamed availability and “warranty issues” to cover their own incompetence.

This dealership is the definition of take your money first, figure out the truth later. They didn’t check part availability. They didn’t care about the customization he asked for. They didn’t care about customer loyalty. They cared about closing a sale — period.

We’ve been Harley riders for 10–15 years. Loyal. Devoted to the brand. But San Jac?
Never again.
They’ve lost our business permanently, and I hope this post saves someone else from getting screwed the same way.

If you’re shopping for a Harley in Texas, go literally anywhere else. San Jacinto Harley‑Davidson is a masterclass in how to burn customer trust to the ground.

reddit.com
u/rnbrbe — 3 days ago