Does anybody know how to get an actual human being on the phone that works at Appfolio? My bank feed has been broken for a month and I cannot get past the AI chat support to get it resolved. The chatbot just keeps telling me that I am SOL and I need to switch to a file upload option.
Hi all,
Has anybody ever had their Plaid bank feed randomly disconnect, and no matter what you try, you cannot get it reconnected? At this point, I am almost 20 days past due on my reconciliation, and I really don't want to resort to a file upload or manual reconciliation.
I have tried reaching out to Appfolio support, but I cannot get past the AI agent that just tells me to switch to a file upload method.