u/sailorm00nprinc3ss

https://preview.redd.it/441fdlfiy41h1.png?width=608&format=png&auto=webp&s=411e15721ceddbe21d6b0c4e0907eeaaf6036253

How convenient...it's been close to two months going back and forth with Amazon about an item I returned that was worth $315. Two weeks passed and I asked one of the live chat agents about the refund, which I think triggered something because then it was constantly we need your ID. "Just give them the ID." No. You have my card, my address and I'm pretty sure you have my IP. Plus, I have emails and the chat from the live chat agents telling me if "I do not wish to provide my ID that" I have to wait 14 days from the first scan and that they have up to 30 days to process the item. One agent even said they sent an email of the refund confirmation. Nothing. I knew they were playing when I checked the amazon tracker and the day that states "refund issued" it would keep getting pushed back as a "delay." 14 days turned into 30 then 30 turned into another month. Then the tracker changed to, "There’s an issue with your refund: We need more info to issue your refund." That's when I called Amazon, the agent confirmed the item was received but I would have to provide an ID or I wouldn't be eligible for a refund for that item. Chargeback. I included all the false promises and the bank agreed that I shouldn't need to provide my ID. I just received an email from Amazon regarding the chargeback stating, "Hello, We are writing to let you know that the credit or debit card giving bank has raised a dispute about the following transaction. To help us resolve this matter, reply to this email and explain the reason for disputing this fee." then referred me to making an A-Z claim or contacting customer service in the future. What have I been doing for the past two months? I sent them all the live chat messages and emails then I got this email. FYI: This is not a new account, I do not care to get banned and NO I do not "abuse" the return system.