Riverside was a means to an end and now it's barely doing that
I've used Riverside for 3.5 years to record guests. I've never used the tools to edit as they were clunky and I am a whiz on other software. So it was an easy place that I can have guests call in, I could hear what the audio was going to sound like, and be a good producer.
There's a break between seasons and I have no idea what they've changed, but it's a lot. I hate the new audio levels. I can't tell if my guests are actually peaking. If I turn off noise suppression since all my guests record in studios... it somehow adds background sound to force me to turn it on. If I have echo cancellation on because a guest doesn't have headphones, I start to hear non stop clicks that do not appear in the recording but are so agressive and distracting.
Before I could take my notes and know what the audio quality was going to be and now, no idea. Haven't a clue.
I asked them and their AI chatbot ultimately suggested me to "just ignore it and trust that the audio will sound good."
Sigh. No. I shouldn't have to. It's literally my job to make sure it sounds good. I shouldn't have to record it and hope for the best.