



Unused Halo Reach Code No Longer Works (but Support Taught Me Something)
Hi all,
I stumbled across an unused Recon Helmet DLC code at Disc Traders for a whopping $2 and decided to snag it. I had just picked up Reach last night from GameStop and was only missing the code: I attempted to use it knowing full well it might not actually work, and to my surprise the Xbox website recognized it but kept throwing error codes.
I reached out to support, went through the various tasks that were required of me, and ultimately came to the conclusion that I wasn't able to retireve the Recon Helmet anymore. However, something that stuck out to me during the conversation was this: the support agent found that the code was never redeemed, yet he couldn't manually give me the DLC due to it not existing in Microsoft's current catalog. Maybe it's just me, but I was genuinely surprised that the agent could discover these things.
Attached is a portion of my chat with the support agent, who did their best to go above and beyond in helping me get the helmet.