Failed hrt as British citizen

(England) I have two small kids both r British and so am I and went to take my kids to see their father abroad (he doesn’t have a uk visa atm)
I closed my uc claim before leaving
I got pregnant abroad and had pregnancy complications and was advised not to travel at all
Was put on strict bed rest
I came back to uk at 28 weeks pregnant as I was considered well enough to travel again
I applied for uc and they closed my claim a week later saying I failed hrt
I had a call asking where I was and I explained that I couldn’t travel back to uk due to complications
They said oh ok that should explains things then cut the call and same day my claim was closed
I applied for a mandatory reconsideration
They said the decision maker would call me today about my claim
What should I be prepared for? I already said it as it was and I failed the test
It’s not like I could help the long time spent abroad (it was about a year)
My eldest is 3 years old I have his admission for nursery too
And we r all registered with the gp if that counts as any evidence
Idk how to make it stronger
The decision maker wants to talk over phone call
What can I say to not get failed again?

reddit.com
u/sehhr — 8 hours ago

Failed HRT as British citizen

I have two small kids both r British and so am I and went to take my kids to see their father abroad (he doesn’t have a uk visa atm)
I closed my uc claim before leaving
I got pregnant abroad and had pregnancy complications and was advised not to travel at all
Was put on strict bed rest
I came back to uk at 28 weeks pregnant as I was considered well enough to travel again
I applied for uc and they closed my claim a week later saying I failed hrt
I had a call asking where I was and I explained that I couldn’t travel back to uk due to complications
They said oh ok that should explains things then cut the call and same day my claim was closed
I applied for a mandatory reconsideration
They said the decision maker would call me today about my claim
What should I be prepared for? I already said it as it was and I failed the test
It’s not like I could help the long time spent abroad (it was about a year)
My eldest is 3 years old I have his admission for nursery too
And we r all registered with the gp if that counts as any evidence
Idk how to make it stronger
The decision maker wants to talk over phone call
What can I say to not get failed again?

reddit.com
u/sehhr — 8 hours ago