Login

u/sethplg

r/OMNY r/nycrail
▲ 8 r/OMNY

Switching reduced fare form of payment on OMNY is a nightmare... Why?

I needed to change form of payment for reduced fare disability on OMNY but still can't do it on their website. Called OMNY and they are confused but said they would escalate and fix.

They didn't and then OMNY said they can't do it even though they did it 3 times before! Was told to call 718-330-1234. They couldn't help me told to go to customer service center in person.

This has been going on since OMNY was introduced. Why?

reddit.com
u/sethplg — 2 days ago
▲ 11 r/nycrail

Noise above Brighton Line cut near Prospect Park station

I've lived on Flatbush Avenue overlooking the Brighton Line "cut" near the Prospect Park station for 25 years. For the last decade, train operators have been sounding their horns repeatedly and at high volume in this area — not occasionally, as would be expected, but habitually and at all hours. The honking occurs with particular frequency late at night, often well after midnight, and on weekends, when there is no justification I can identify for the frequency or intensity of the horn use.

Even one of the MTA's own contractors said he reviewed noise records and there were "periodic spikes during non-work hours." He's has had little success getting answers from the MTA and I have been given misinformation many times after complaining to 511, mta.info, the MTA app and MTA officials.

There was an MTA employee who retired about 7 years ago (was profiled in the New York Times) who seemed to know what was going on but since then no one at the MTA seems to know anything.

u/sethplg — 3 days ago