u/shazz5030

We've been building Estric AI, and our first Growth customer is Australian Workplace Skills Institute (AWS).

One thing we're trying to do differently is make the AI receptionist more than just a phone bot.

Every business that comes onboard gets its own AI-powered digital front desk:

📞 AI receptionist
💬 Chat
📱 WhatsApp
📅 Booking
🕐 Opening hours
ℹ️ Business information
🤖 Answers to common questions

We've now created one for AWS.

You can actually see it here:

👉 AWS's Estric AI page

It contains their business information, opening hours, locations, course information, FAQs and enquiry functionality.

AWS is an education provider, so the use case is pretty interesting.

A prospective student might want to ask about a course, admissions, enrolment, entry requirements or simply figure out who they need to speak to.

Instead of sending people through a maze of pages and phone numbers, we're trying to give them one place to interact with the business.

Now we're going to see how it performs with real users.

And we're deliberately not going to make up some ridiculous case study after two weeks 😂

We'll measure:

Calls.
Questions.
Enquiries.
Chat.
WhatsApp.
Bookings.
Transfers.
After-hours interactions.

Then we'll share what we actually learn.

First customer. First Growth plan. Real business. Real usage.

Pretty exciting milestone for us. 🚀

We’re building an AI receptionist, but we realised something pretty quickly:

Answering the phone isn’t enough.

A customer might call and ask:
“Do you offer this service?”
“How much does it cost?”
“When are you available?”
“Can I book?”

So we built each business its own page inside Estric.

The page includes their services, business information and booking functionality. The AI receptionist can then use the same information when handling calls.

Basically:

AI receptionist → business info → service → booking

And customers can also go directly to the business page instead of calling.

Here’s an example of what one looks like:
https://estric.ai/page/sunshine-coast-international-college

Curious what people think, would you consider a dedicated business/booking page useful if you were a local service business?