u/shtef

I'm working on reducing pack weight and one thing i really need to swap is my sleeping bag. I have a macpack down bag from 15 years ago or so, and its bulky and comparatively heavy to what's on the market these days.

I'm male and a hot sleeper, and will mainly be tramping summer and shoulder seasons. Mostly huts with the odd night here and there in a tent. No tenting in the snow or on exposed tops at this stage.

When i walked the TA i did the lot in a cheap and light Torpedo7 summer bag and just layered up with like 3 layers when it was cold - a few nights when it was REALLY cold and we were in the tent (frost outside, windy etc) were unpleasant though.

I'm currently leaning towards a 2 degree limit bag @ 500grams, but worry it may be a bit cold for the SI. If i go for a lower limit bag it will likely be way too hot in summer. I do always have a liner though so could just open it and sleep in that. I have managed to get a sweat going while just in a liner with a really warm bag under me before though.

Prefer not to have to buy multiple bags.

What's everyone's opinions on bag temps? Any other hot sleepers have any recommendations?

In the last 6-7 years we've been using Syncro, I don't think we've ever seen recurring tickets get any love from their team. We've repeatedly asked for it to be upgraded, to no avail.

Our main gripes:

Scheduling
Why on earth can we not schedule recurring tickets to happen in the correct Time zone and at the time that we want them to run? They're recurring tickets and a core functionality of our PSA! You'd think this would be the most basic addition that recurring tickets would come with, but no, apparently it running at a predetermined time (on the wrong day for us as we're in OCE) is fine.

Ticket Descriptions
When a recurring ticket is created, we often want the ticket to 'Email Customer the Initial Issue'. The detail field that get's emailed is the 'Complete Issue Description' field. This is a single line text box... A single line, for an entire ticket description plus greetings and anything else, with no formatting controls? This gets emailed to our customers and is not fit for purpose.
I've moaned about this a few times to Syncro support with the generic 'Submit a feature request' '*we'll never look at or respond to*' response.

Bult Edit
Not as important as the above, but allowing us to update descriptions, worksheets, etc in bulk would be handy, rather than having to go through one by one.

I'm almost certain that the majority of Syncro staff have never actually used their product in a real production environment.
We’ve raised these with support multiple times and the default response is always “submit a feature request”, with no visibility, acknowledgement, or follow-up. From our perspective, recurring tickets have been neglected while effort goes into adding half-baked features tied to higher plans.

What we need from Syncro:

A clear answer on whether time zone aware scheduling and actual hour of the day scheduling for recurring tickets is on the roadmap, and if so, when.

A proper multi-line, formatted description field for the content that gets emailed, or the ability to use templates for customer-facing emails.

Bulk edit capability for recurring ticket templates.

If these are not planned, say so plainly. If they are planned, we want to know about it.