Whats one thing you would want your AI customer support chatbot to do??

Im building a tool which auto updates docs and the AI chatbot answers by citing the docs itself.
Do you recommend its better to keep it this way or let the chatbot connect to internet?

reddit.com
u/sidharthaa008 — 6 days ago
▲ 3 r/SaaS

Different products, same old problems

The app im working on is not my first product, infact its a second SaaS and one of the many projects i did. Before landing on this, i had built games, tried machine learning, did another SaaS products, nothing stuck long enough to actuallybe published.

The problem was not with the product but the execution and marketting itself, poor marketing, demotivation and burnout led me to scrape every projects i started.

i was always shy of presenting my half polished, raw app to users, thats why i never got around to publish the app until it felt decently finished.

The earlier product? built, deployed, had some users, but took it down.

This very project i was working on, it had a waitlist signups for genuinely interested ones, but i scrapped the form anyways, why? because i was shy. i felt real users trying would mock it and would never come back.

guess what, who came back? no one. not even a single person.

the app currently went live few days back for beta testing, no users, no talking about the app, no feedbacks, it was just me and my trial accounts.

Anyone else stuck in this loop? building then hiding and complaining about no users?

how do you find users for your apps?

reddit.com
u/sidharthaa008 — 17 days ago
▲ 6 r/micro_saas+2 crossposts

I built a tool that turns PR merges into help center articles

I never have to write docs again.

I built DocsKoala, an auto updating help center that writes itself from your GitHub commits. It watches your GitHub PR merges and drafts an article if its customer facing, nothing goes live until you approve. You can also trigger the app manually using "/koala" inside a commit.

It also comes with

  • a floating widget which you can embed onto your site to answer the questions from your docs
  • a customisable help center to host all your articles

The app is still in pre launch stage, I would like to know what you think of it. Any feedback is highly appreciated.

Try it for yourself (no card required): docskoala.com

u/sidharthaa008 — 15 days ago