How do HR teams reach employees who do not check email?
In my company most internal updates still go through email. We have office staff and also frontline teams like store staff, warehouse staff and field workers.
The problem is that many frontline employees do not check email during the day so they often miss updates like new rules, training, or company news. Most of the time they only find out later from managers or coworkers which slows things down and creates confusion.
We have also tried WhatsApp groups for quick updates but once the team gets bigger it becomes hard to manage. Messages pile up and important updates get missed.
How do other HR teams handle this in real companies when dealing with large frontline teams?