Account's been frozen for 3 weeks
Title. Not sure what to do - I filed with the CFPB already, and no one on Venmo support chat seems to know what they're talking about (first they said it would take 3-5 days to hear back, then I'd hear in 48 hours, now I'm being told to email the support@venmo.com email even though I got an auto-reply saying that they don't monitor that anymore). I've probably chatted them like 15 times total and each one has been unhelpful.
I submitted my ID 3 weeks ago, same day I got the notice that my account was suspended. Has anyone had any luck dealing with this? I don't know what else to do at this point. There's no phone number to call either...